Privacy Policy

SECTION 1 – HOW, WHEN AND WHAT WE COLLECT?

How does Fanschest collect my information?

We collect information directly from you for the purpose of providing our Services to you, and automatically as you use our Website and the Services.

When does Fanschest collect my information?

When you apply for and use our Services, you contact us with questions, and you otherwise choose to provide information to us.

We receive information about you when you place an order.

We, and our third party service providers (with consent for EEA users), automatically collect the following information about your use of our Website and our online Services through cookies, web beacons, log files and other technologies: your browser type and operating system, web pages you view, links you click, your IP address, the length of time you visit our Website or use our Services, your activities on our Website, and the referring URL or the webpage that led you to our Website.

What information does Fanschest collect?

The types of information we collect about you depends on your particular interaction with our Website and our Services, and might include, where permitted by applicable law:

  • Your contact information (e.g., name, email address, phone number, billing or mailing address)
  • Paypal email address
  • Any other information that you choose to provide to us (e.g., if you send us an email/otherwise contact us)
  • Emails/other correspondence
  • Information through Cookies and other tracking technologies as listed above

You are responsible for providing accurate and up-to-date information. If you choose to use our services to send an order to another person, you acknowledge that you have that person’s consent to provide his/her information to us.

 

SECTION 2 – HOW WE USE YOUR INFORMATION

To validate your identity.

To provide our Services to you, to communicate with you about your use of our Services or any changes in our Terms and Conditions that apply to you.

For the purpose for which you specifically provide the information to us, including, to respond to your inquiries, to provide any information that you request, and to provide customer support.

To tailor the content and information that we may send or display to you, to offer personalized help and instructions.

For marketing and promotional purposes, for example, where permitted by law (other than if (where applicable) you opted out by unsubscribing from marketing emails and/or by contacting us), we may use your information, such as your email address, phone number, or mailing address to send you newsletters, special offers and promotions, or to otherwise contact you about services or information we think may interest you, or to conduct draws for campaigns and the like and deliver prizes and rewards .

As permitted by applicable law (other than if (where applicable) you opted out), to assist us in advertising our products and services in various mediums including, without limitation, sending you promotional emails, advertising our services on third party sites and social media platforms, sending you direct mail, and by telemarketing.

To better understand how users access and use our Website and our Services, both on an aggregated and individualized basis, to administer, monitor, and improve our Website and Services, for our internal purposes, and for other research and analytical purposes.

 

SECTION 3 – WHEN DO WE SHARE YOUR INFORMATION?

We share your information with third parties, including service providers, affiliated entities, and business partners as listed below. In the section below, we also list the reasons why we share information.

With our service providers and affiliates – to assist us with the provision of the Services and our everyday business purposes, process your transactions, maintain your account(s) and provide you with customer care services.

For marketing purposes:
1. With our service providers and our affiliates – to market our own products and services; and
2. With non-affiliated third parties for joint marketing purposes.

 

SECTION 4 – WHERE WE STORE YOUR DATA

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

 

SECTION 5 – PAYMENT

Like many top e-commerce websites, we use the worlds leading online payment system, Paypal, as our payment processor to offer the highest level of security and trust to our customers.

No credit card information will be stored on our servers, as the payment is fully processed by Paypal.

 

SECTION 6 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECTION 7 – COOKIES

Our website uses cookies to offer users a better browsing experience. You can find our cookies policy here.

 

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at [email protected]