Cookies Policy

We store small text files called cookies on your computer so that you get the most out of the site and we can improve your experience for your next visit. If you continue exploring our site, we’ll assume you’re happy with this.

By visiting www.fanschest.com  you are accepting and consenting to the practices described in this Policy.

Visiting Fanschest’s website with your browser settings adjusted to accept cookies tells us that you want to use Fanschest’s products and services and that you consent to our use of cookies and other technologies to provide them to you as described in this notice and in our Privacy Policy.

 

WHAT IS A COOKIE?

Put simply, cookies help a website to remember you.

They’re small files of letters and numbers that a website transfers to a file on your computer or mobile device.

Without cookies, a website will always think you’re a new visitor every time you move to a new page on the site. Cookies make interacting with a website faster and easier.

Cookies also enable website owners to tailor the content to visitors’ needs. Some cookies are essential for the functionality of the website and if rejected, you will not be able to use our website.

 

OUR USE OF COOKIES AND OTHER TRACKING MECHANISMS

Cookies help us provide features such as Recommended for you, interest-based advertisements on other Web sites and storage of items in your shopping basket between visits. For information on the controllers of your personal information, see our Privacy Policy.

We also use cookies for additional purposes, including:

  • Identifying you when you sign-in to our site. This allows us to provide you with product recommendations, display personalized content.
  • Delivering content, including advertisements, relevant to your interests on Fanschest’s site and third-party sites. Our interest-based ads are subject to your preferences as described in the next section.
  • Keeping track of your specified preferences.
  • Keeping track of items stored in your shopping basket.
  • Conducting research and diagnostics to improve Fanschest’s content, products and services.
  • Preventing fraudulent activity. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
  • Improving security.

Cookies allow you to take advantage of some of Fanschest’s essential features. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Basket, proceed to Checkout.

We and our third-party service providers use cookies and other tracking mechanisms (including tracking technologies designed for mobile applications) to track information about your use of our Website and Services. We may combine this information with other personal information we collect from you.

Some cookies allow us to make it easier for you to navigate our Website and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our Website and Service.

There are four types of cookies:

  1. Strictly necessary cookies – These are cookies that are required for the operation of our Website.
  2. Analytical cookies – These types of cookies allow us to recognize, count the number of visitors, and see how visitors move around our Website when they are using it. This assists us to improve the way in which our Website works, for example, by ensuring that you can find what you are looking for easily.
  3. Functionality cookies – These cookies are used to recognize you when you return to our Website. They enable the personalization of content, recognition of users, and also remember your user preferences.
  4. Targeting cookies – These cookies record your visit to our Website, the individual pages visited and the links followed. If the cookie is set by a third party (for example, an advertising network) which also monitors traffic on other websites, this type of cookie may also be used to track your movements across different websites and to create profiles of your general online behavior. Information collected by tracking cookies is commonly used to target online advertising.

The four types of cookies above will be either session cookies or persistent cookies.

Session Cookies – Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the Website or Services. This allows us to process your online transactions.

Persistent Cookies – Persistent cookies remain on your computer after you have closed your browser or turned off your computer.  We use persistent cookies to remember your user information, preferences and activity, to enable us to provide our services to you when you next return to our Website or Services.  We also use persistent cookies to track aggregate and statistical information about user activity, which may be combined with other user information.

Changing or Disabling your Cookie Settings – Most web browsers automatically accept cookies, but if you prefer you can edit your browser options to block them in the future.  The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.  Visitors to our Website who disable their web browsers’ ability to accept cookies will be able to browse the Website; however, most site features will not function if you disable cookies and you will not be able to login to use our services.

Do Not Track – Currently, our systems do not honor browser “do-not-track” requests. You may, however, disable certain tracking as discussed above (e.g., by disabling Cookies);

 

ADDITIONAL TERMS FOR EEA CUSTOMERS

The information below is required pursuant to the EEA law regarding privacy and data protection. The terms below apply to EEA customers in addition to the terms in the rest of the Policy.

For the purposes of the General Data Protection Regulation (“GDPR”), the data controller is Fanschest. If you have any questions about this Policy, please contact our Data Protection Officer (DPO) at [email protected].

You should be aware that when sharing your information, it may be transferred to, and stored at, a destination outside the EEA.

Please note that where data is transferred outside of the EEA, non-EEA countries may not offer the same level of protection for personal data as is available in the EEA. Fanschest will take various measures to ensure that your data is treated securely, which may include, but not be limited to:

  • assessing the security measures taken at any place your data is transferred to;
  • having suitable contract terms in place that oblige a data processor to only process in accordance with our instructions; and
  • having monitoring, reporting and resolution procedures in place with regard to ongoing security.

Please contact us if you require more detailed information about international transfers of your information, and the particular safeguards used.

We process your information based on the following legal grounds, as recognized by and in compliance with the applicable data protection laws:

The processing is necessary to perform our contract with you (i.e. the Terms and Conditions that apply as applicable with respect to Fanschest, for the provision of our Services.)

In cases where we have asked for, and you have given, your consent to our processing of your personal data, you have the right to withdraw such consent at any time.  You can do this by contacting our DPO at [email protected].

 

HOW LONG DO WE KEEP YOUR INFORMATION?

Fanschest retains your information in accordance with Fanschest’s internal policies and procedures for purposes of providing our Services.

 

EEA CUSTOMERS ONLY: YOUR RIGHTS

You have several rights in relation to your personal data which are described in more detail below.  You can exercise your rights at any time by contacting us at [email protected].

Accessing your data

You can ask us to:

  • Confirm whether we are processing your personal data
  • Give you a copy of that data
  • Provide you with other information about your personal data such as what data we have, what we use it for, who we disclose it to, whether we transfer it abroad and how we protect it, how long we keep it for, what rights you have, how you can make a complaint, where we got your data from and whether we carry out any automated decision making or profiling.  We aim to give you all this information in this privacy policy, although if anything is unclear, please contact our Data Protection Officer at [email protected].

Correcting your data

You can ask us to correct any data which is inaccurate or incomplete.  This is free of charge.

If we have shared the data with anyone else, we will tell them about the correction wherever possible. If we cannot action a request to correct your data, we will let you know and explain why this is.

Erasing your data

This right is sometimes referred to as “the right to be forgotten”.  This is not an absolute right but you have the right to have your data erased, free of charge, in certain circumstances.

You can ask for your data to be erased where:

  • it is no longer necessary for the purpose for which it was originally collected or processed;
  • we are processing your data based on your consent, and you withdraw that consent;
  • you object to the processing and we do not have an overriding legitimate interest for continuing;
  • your data has been unlawfully processed;
  • your data must be erased to comply with a legal obligation;

There are some exceptions to this right.  If one of these applies, we do not have to delete the data.

If we have shared your data with third parties, we will tell them about the erasure of your data unless this is impossible or would involve a disproportionate effort.

Restricting the processing of your data

You can ask us to restrict the processing of your personal data in some circumstances, free of charge.  This is not an absolute right.  If processing is restricted we can store the data and retain enough information to make sure the restriction is respected, but we cannot further process your data.

You can restrict the processing of your personal data in the following cases:

  • if you contest the accuracy of your data, we will restrict processing until we have made sure the data is accurate;
  • if you object to our processing and we are considering this objection;
  • if the processing is unlawful but you do not want us to erase your data;
  • if we no longer need the personal data but you require the data to establish, exercise or defend a legal claim.

If we have disclosed the data to a third party, we will inform them about the restriction unless it is impossible or would require a disproportionate effort.  We will tell you if we decide to lift a restriction on processing your data.

Objecting to the processing of your data

Objecting to the processing of your data is free of charge.  It is not an absolute right but you can object to our processing of your data where it is:

  • based on the legitimate interests ground; or
  • for the purposes of scientific/historical research and statistics.

We will stop processing your personal data unless we have compelling legitimate grounds for the processing which override your interests and rights, or unless we are processing the data for the establishment, exercise or defence of legal claims.

You can require us to stop using your data for direct marketing purposes.  We will stop as soon as we receive your request.  There are no exemptions or reasons for us to refuse.

Data Portability

This allows you to obtain and reuse your personal data for your own purposes across different services.  It applies where the following conditions are met:

  • you provided the personal data to us yourself;
  • we are processing the data either based on your consent or because it is necessary for the performance of a contract; and
  • the processing is carried out by automated means.

If we consider that we cannot provide you with your data, we will contact you and explain why this is.

What to do if you don’t want cookies

Upon visiting our website, a Privacy Bar will popup at the bottom and ask for your consent for cookies. Here you will also be able to disable certain cookies.

Furthermore, if you don’t like the idea of websites storing information in cookies, you can delete cookies that have already been set and stop sites from setting new ones.

Here’s how to do this in different browsers:

Google Chrome
You can change your cookie settings in Chrome using the wrench icon on the toolbar. After clicking on the wrench, select ‘settings’, then ‘show advanced settings’, and then the ‘content’ settings button.

Mozilla Firefox
You can manage cookie settings in Firefox from the preferences window’s privacy panel. To access the preferences window, click on the Firefox menu on the menu bar and select ‘preferences’.

Safari
To change your cookie settings in Safari, select ‘preferences’ from the Safari menu and then click ‘privacy’.

Internet Explorer
You can block cookies in Internet Explorer by clicking the tools button, and then clicking ‘internet options’. To delete cookies, select ‘safety’ from the tools button and then click ‘delete browsing history’.